About Us
Over 20 Years of Professional Block Management
Regency Estate Management provides professional block and estate management services to Residents’ Management Companies, Residents’ Associations, Right to Manage companies and freeholders across London and the South East.
Our residential block management services include regular site inspections, managing maintenance contractors, arranging buildings insurance, preparing service charge budgets and year-end accounts, managing client bank accounts, maintaining compliance records, Companies House filings and organising Annual General Meetings.
Service charge funds are held in designated client accounts, with financial records, contractor invoices and compliance documents available to directors and leaseholders where appropriate. Our resident portal will also provide convenient access to key property documents and service charge information.
Regency Estate Management is registered with The Property Ombudsman for Residential Leasehold Management. We are also members of the Federation of Small Businesses and registered with the Information Commissioner’s Office.
How we work
Contact
Calls are answered by a customer services adviser rather than a queue or an automated menu. Calls are recorded for training and monitoring.
Contractors
We maintain a network of contractors and specialists — locksmiths, electricians, plumbers, cleaners, surveyors and fire risk assessors — so routine repairs and compliance works can be instructed without going out to tender each time.
Oversight
Service charge budgets, insurance, statutory checks and company filings follow a set annual cycle. Directors receive the supporting records, and unresolved complaints can be taken to The Property Ombudsman.
Your next step
Let’s Talk About Your Block Management